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Item Title:

The Waiter, Waitress and Waitstaff Training Handbook: A Complete -Used

Category:

Books, Comics, Magazines

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Item Condition: Used
Current Time:24 Mar 17 12:58:25
Time & Date displayed is forUnited States - EDT
Auction Closes:Learn more about Instant Buy

Quantity: (4 Available)
Price per item: £9.17 ($11.46)

Postage: £8.95 ($11.18)
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Item Specifics - Books ISBN : 9780910627474
Author : Lora Arduser Douglas Robert Brown
9.17 16796769 The Waiter, Waitress and Waitstaff Training Handbook: A Complete G http://medium.snazal.com/?9780910627474 http://large.snazal.com/?9780910627474 Lora Arduser Douglas Robert Brown 9780910627474 978091
Lot # 16796769
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Bookshop2000 (112|0)
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Item Location: Leicester
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Title: The Waiter, Waitress and Waitstaff Training Handbook: A Complete G

Author(s): Lora Arduser Douglas Robert Brown
Publisher:
ISBN: 9780910627474
Sku Code: 9780910627474
Media > Books
The Waiter, Waitress and Waitstaff Training Handbook: A Complete Guide to the Proper Steps in Service for Food and Beverage Employees
Description:
This training handbook was designed for use by all food service serving staff members. The guide covers every aspect of restaurant customer service for the positions of host, waiter or waitress, head waiter, captain, and bus person. The detailed performance of each position is described for different types of establishments, and all types of service including French, American, English, Russian, Family-Style and Banquet. It provides step-by-step instructions on: hosting; seating guests; taking/filling orders; loading/unloading trays; table-side service; setting an elegant table; folding napkins; centrepieces; promoting specials; promoting side orders; handling problems; difficult customers; managing tips and taxes; getting customers to order quickly; handling questions; and, handling the bill and money. Plus, learn advanced serving techniques such as flambe and carving meats, fish, and fruits. Also, a chapter is devoted exclusively to food safety and sanitation. It is an excellent foundation for your organisation's training program!

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