Due to the intimate nature of our products, we cannot replace any items once the sealed packaging has been opened unless there is a manufacturing fault. In the unlikely event of such a fault we will replace the item on a like for like basis, if returned within 7 days of purchase. Goods must be returned by recorded delivery or some other traceable method along with a copy of the purchase order. We will not be liable for postage on returns. We reserve the right to reject any return if we consider the complaint to be unreasonable, unjustified, frivolous or of the customers own making. This does not affect your statutory rights.