Whenever possible postage and packing will be combined on multiple purchases sent in the same parcel. This may not always be possible on larger, heavier items being sent overseas where it may be more cost effective to send them individually.
When purchasing multiple items please use the shopping basket within CQout and checkout all items at the same time. Combined postage costs and any discounts or offers applicable at the time will be automatically calculated and applied at checkout.If unsure then please do ask me.
Please note, where there is a postage cost on my listing this is a 'postage and packing’ fee, which may include the actual postage plus packing costs.
I have a choice of postage options on my listings, please choose the correct option for your delivery needs. Where there is a free UK postage option on my listings, this is for the economy postage which it's estimated will be delivered within 3 - 5 working days.
I endeavour to process and dispatch orders as quickly as I can, although I cannot guarantee the speed of Royal Mails or a Couriers delivery service or that of your own country for overseas buyers. I would recommend choosing a faster/tracked delivery service when you need something urgently. Contact me if you need more help or advice with this.
Have a problem?
Your purchase is covered by my returns policy and the distance selling regulations. I endeavour to get everything right first time but sometimes mistakes can happen. If in the rare case you should encounter a problem or fault with your purchase please get in touch as soon as possible. The sooner I know about it the sooner I can put it right.