......and UK legislation
Existing consumer protection law, including that on the
sale of goods and
misleading advertising, applies on-line.
Please click here for more details from the Office of Fair Trading web site.
Distance Selling Regulations (DSRs) has been drawn
give protection to consumers who shop by phone, mail order, via the Internet or digital TV. This protection includes:
The right to receive
clear information about goods and services before deciding to buy;
Confirmation of this
information in writing;
A cooling off period of 7
working days in which the consumer can withdraw from the contract;
Protection from credit
DSRs do not
apply to Business to Business(B2B) sales, Consumer to
Business (C2B) or Consumer to Consumer(C2C) sales.
DSRs do apply
to fixed price ()
Business to Consumer (B2C) sales on auction sites. Therefore
auction sales where bidding is involved are not covered by DSRs.
Badges of Trade
Am I classed
as a trader?.....HMRC
web site has guidance which takes Sellers through
various tests, such as frequency and volume of trade to
determine whether a Seller is liable for income tax. These tests known as "badges of trade" also apply to DSRs.
This logo and Trade Seller declaration is not a confirmation of good service or trustworthiness, please look for a
seal for confirmation of trustworthiness.
What does it mean for the Buyer
What does it mean for the Seller
Buying from a
you the protection UK legislation has to offer.
Do not confuse Trade Seller with
CQtrusted Sellers. Trade Seller status merely states that they are not a
private Seller. It is not a confirmation of
Trade Sellers must be aware of their responsibilities associated with
selling at a distant and advertising on the internet. We suggest that
traders should familiarise themselves with CMARs, DRs, ECRs and the Sale
of Goods Act 1979
Are you a
Trade Seller? If so, you must declare your trade status on the
Tools page after login.