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Be Alert !   Be Safe - SecurePay, is CQout's in-house payment service and can ONLY be used for items listed & sold on CQout website and no other website.

- Payments can ONLY be made by a credit or debit card online on CQout website.

- Anyone asking you to send money by Bank Transfer or by Western Union is attempting to defraud you. We do not operate that way.

Common scams involve rental apartments, or purchase of Motor Bike or Cars.

If in doubt, telephone our customer service on 08448 040 761 or email us

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Trade Sellers   
......and UK legislation 

The Law

Existing consumer protection law, including that on the sale of goods and misleading advertising, applies on-line. Please click here for more details from the Office of Fair Trading web site.

Additional legislation, the Distance Selling Regulations (DSRs) has been drawn to give protection to consumers who shop by phone, mail order, via the Internet or digital TV. This protection includes:

  • The right to receive clear information about goods and services before deciding to buy;

  • Confirmation of this information in writing;

  • A cooling off period of 7 working days in which the consumer can withdraw from the contract;

  • Protection from credit card fraud.

DSRs do not apply to Business to Business(B2B) sales, Consumer to Business (C2B) or Consumer to Consumer(C2C) sales.

DSRs do apply to fixed price (Instant Buy) Business to Consumer (B2C) sales on auction sites. Therefore auction sales where bidding is involved are not covered by DSRs.

Badges of Trade

Am I classed as a trader?.....HMRC web site has guidance which takes Sellers through various tests, such as frequency and volume of trade to determine whether a Seller is liable for income tax. These tests known as "badges of trade" also apply to DSRs.

Learn more about trade sellers This logo and Trade Seller declaration is not a confirmation of good service or trustworthiness, please look for a Learn more about trusted vendors seal for confirmation of trustworthiness.

What does it mean for the Buyer

What does it mean for the Seller

Buying from a Trade Seller offers you the protection UK legislation has to offer.
Do not confuse Trade Seller with CQtrusted Sellers. Trade Seller status merely states that they are not a private Seller. It is not a confirmation of their trustworthiness.

Trade Sellers must be aware of their responsibilities associated with selling at a distant and advertising on the internet. We suggest that traders should familiarise themselves with CMARs, DRs, ECRs and the Sale of Goods Act 1979

Are you a Trade Seller? If so, you must declare your trade status on the Seller Tools  page after login.

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