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Be Alert !   Be Safe - SecurePay, is CQout's in-house payment service and can ONLY be used for items listed & sold on CQout website and no other website.

- Payments can ONLY be made by a credit or debit card online on CQout website.

- Anyone asking you to send money by Bank Transfer or by Western Union is attempting to defraud you. We do not operate that way.

Common scams involve rental apartments, or purchase of Motor Bike or Cars.

If in doubt, telephone our customer service on 08448 040 761 or email us

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CQout - Frequently Asked Questions - How do I sell an item?

Follow the 'step by step' instructions below- and if you get stuck or have a problem, email us at .

1) Before you can sell something, you have to register as a CQout user. All users register using a debit or credit card, the card details are verified online. There is 2 ( or equivalent local currency) registration fee. This process is secure and identical to that used when purchasing in a shop or over the telephone. This verification process protects potential buyers and ensures that sellers are 'bona fide'. The card details are also used to collect commission fees on any sales you make through CQout (see 'terms & conditions')

2) Once registered, you are free to sell any item, including books, antiques and collectibles. Simply click on the 'Sell an Item' on the SERVICES page, and follow the simple instructions on that page.

3) You may want to set a minimum price for your item (known as a 'reserve'). If the highest bid at the close of the auction is less than the reserve, the item remains unsold- you may then enter it again for auction at a later date and perhaps lower your reserve price. If the highest bid equals or exceeds the reserve, then you are contractually bound to sell the item to the successful bidder at that price.

4) An online auction can be set to run for a duration between 5 to 14 days. This is set by the seller when he lists the item. ( See also fixed price  Learn more about Instant Buy auctions)  

5) Once your item has been listed, there is nothing more to do but watch the progress of the auction. Don't worry if bids don't pour in- it's typical for there to be very little activity until near the close of the auction as potential bidders watch and wait. Every time a higher bid comes in, CQout automatically and immediately emails the person who has just been outbid, so giving them the opportunity to respond with a higher bid.

6) If you decide to change some aspect of your item's listing details after they have been entered and accepted by the system, this can be done by clicking on the 'Services' button and then on the ' Current Auctions (View/Modify)' button once on that page.

7) When the auction is over, CQout notifies both the seller and the highest bidder by email of each other's contact details. It is then the responsibility of the two parties to contact each other and to arrange mutually agreeable payment and delivery details

8) Having sold something successfully, you can either do it all again...or try buying something...or perhaps both!

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