Any UK Mainland order placed before 6:30PM will be dispatched on the following business
day with My Hermes Tracked 3-5 day service.
COMMON QUESTIONS AND ANSWERS.
Q) Can I use these white floor protectors to replace the old black plastic ones?
A) Yes. The rings we sell can be used to replace existing black rings, and should last longer too.
Q) How many different sizes of base are there? how do I know I'm buying the right size?
A) The vast majority of bar stool, chair, and table bases have a
diameters between 38cm and 50cm with increments of 5mm between sizes.
You can check your size by measuring the base from side to side at the
widest point. Please double check the size that you order is the size
that you require. For example for a base measuring 45cm, you would need a
45cm protective ring.
I found that the old rings used to unclip now and then when I moved the
stool and I would have to put them back on. Will that happen with these
you found your old rings were unclipping, then these may do too. We
have found that the rings unclip it is usually because the stool has
been manoeuvred without lifting it. If you encounter this problem the
rings can be held into the base with the application of a glue or
Q) Why did my old floor protectors break up?
There are a number of factors that will effect the life of the floor
protector, these include; Sunlight, moisture, detergent, age, degree of
use, under floor heating, dragging the stool to move it etc.
Q) Can you guarantee these rings will protect my floor? Are they hard or soft?
floor protectors we sell are fitted at manufacture to many bar stools
sold by high-street and internet retailers across the UK. They are made
of a relatively hard plastic (so as to be hard wearing and not need
replacing every month!). We can confidently say they will provide good
protection to the majority of floor surfaces. However we can offer no guarantee that these rings will protect all
floor types. It would be silly to offer such a guarantee as there will
always be the exception to the rule. It is your responsibility to check
suitability prior to purchase/use.
If you have any queries or problems please do not hesitate to contact us.
We will respond to all queries within 24 Hours (Usually quicker!).
If you need a size we do not currently stock please contact us in case we are due to stock it in the near future!
product is designed to offer protection to most flooring from the metal
base of the stool however we cannot guarantee this products suitability
for all flooring types. It is your responsibility to asses the products
suitability for your floor, contacting the flooring supplier or
installer if you are unsure.
This product should not be used in conjunction with Karndean flooring as it may cause darkening to the floor surface.