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Be Alert !   Be Safe - SecurePay, is CQout's in-house payment service and can ONLY be used for items listed & sold on CQout website and no other website.

- Payments can ONLY be made by a credit or debit card online on CQout website.

- Anyone asking you to send money by Bank Transfer or by Western Union is attempting to defraud you. We do not operate that way.

Common scams involve rental apartments, or purchase of Motor Bike or Cars.

If in doubt, telephone our customer service on 08448 040 761 or email us

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CQout - Frequently Asked Questions - I have listed an item for auction and now cannot sell the item, how can I remove it?


Can I close an auction early?

  • You must ensure you are in a position to sell an item before listing it. When entering an item for auction you are entering into a legally binding contract.
  • You may close an auction early at any time
    •  but closing an auction early does not simply cancel the auction.
    • if there is an Auto-Bid  with a maximum value set above your reserve, The Auto-Bid will match your reserve at closing time and the auction will be deemed successfully sold.
    • Auto-Bids are hidden and as seller you will not have prior indication that a current bid below your reserve has a higher maximum value or not.
    • If you are unable to complete the deal you risk being subject to negative feedback from the buyer through the "User Rating" mechanism. 
  • To close your auction early, bearing in mind the above points,  go to My CQout page ( All controls on CQout are on the My CQout page)........
 

Log into CQout Online Auctions if you you are not already logged in 

 
there you will see a tick box for selecting auctions to close and a button for closing the auctions.
 


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