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Be Alert !   Be Safe - SecurePay, is CQout's in-house payment service and can ONLY be used for items listed & sold on CQout website and no other website.

- Payments can ONLY be made by a credit or debit card online on CQout website.

- Anyone asking you to send money by Bank Transfer or by Western Union is attempting to defraud you. We do not operate that way.

Common scams involve rental apartments, or purchase of Motor Bike or Cars.

If in doubt, telephone our customer service on 08448 040 761 or email us

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 GENERAL
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 BUYING
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 SELLING
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Featured Listings & Enhancements
Getting the maximum value for the items I sell?
Valuations, What is my item worth?
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My item did not meet the reserve
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CQout - Frequently Asked Questions - How do I know if the person I am buying from is reliable?


1)- User Ratings

The User Rating facility is a mechanism through which buyers are encouraged after every purchase to report back to CQout on their experience of trading with that seller using a simple online form. This information is collated into a rating score for each seller. This is available to view online by all registered users and encourages sellers to maintain a satisfactory service to buyers. Negative user ratings may discourage buyers from trading with that person. 

Any User with 3 negative ratings will be suspended from trading on CQout.

By not allowing a user ID to change once it has been set up and associated with a specific address and credit card, CQout avoids the possibility of sellers with a poor reputation simply changing their user ID and starting all over again. Whilst this will undoubtedly deter some sellers from doing business through CQout, it protects the reputation, quality and security of the CQout Online Auctions trading environment. 

2)- CQtrusted seller Scheme

Buying from a Learn more about trusted vendors  seller means you can buy from a seller who has been checked out by us. All Learn more about trusted vendors  sellers display the seal of approval below on their auctions. Click on the logo to see full details:

3)- SecurePay escrow

Use SecurePay, the CQout escrow service. This offers buyers the peace of mind that they cannot be defrauded by sellers offering non-existent, sub-standard or misrepresented goods.

All sellers, without exception, are required by us to offer SecurePay. This is for your safety, use it.

If a seller will not accept SecurePay , you should ask yourself why?

  is CQout's escrow service which has its own terms and conditions, and under which CQout adopts different responsibilities and liabilities from those of the standard service. These are described fully under 'SecurePay FAQ'

You are advised to only use an escrow service by a company such as CQout that you know and trust. There are many fake and fraudulent escrow services. Do not be persuaded by another user to use an escrow service that you do not trust.



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