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You will need to check that

  • That Cookie Support on your browser is turned ON, i.e. set to "Accept Cookies"

  • Your PC clock is set to the right time. (cookies time expire, an incorrectly set clock can show the cookies as expired)

otherwise you will not enable to login at CQout.

What are 'cookies' and how do I enable them?

'Cookies' are small files which are created by a web site to store information about your preferences for that site. These cookies are stored on your computer's hard disk. CQout, in common with most web sites, uses cookies to help customize your usage of the site and to ensure that the site will recognize you next time you login.

Allowing CQout to create a cookie does not give CQout or any other site access to the rest of your computer. CQout created the cookie and only CQout can read it. Your information is secure.

Internet Explorer default set up is to allow the creation of cookies. However if the computer you are using has been set up to disallow cookies, this will effectively prevent you from using the site. You MUST enable creation of cookies as shown below...

For further instructions on how to change your cookies settings, please use your browser's HELP documentation to make the appropriate changes.


Netscape 4.x and above

1. From the Edit menu, click Preferences.



2. Click Advanced.



3. Click on Accept all cookies. Click OK.



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Netscape 6.x

1. From the Edit menu, click Preferences.



2. From the Preferences menu, select Cookies.



3. Make sure to select Enable all cookies. Click OK.




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Netscape 7

1. From the Edit menu, click Preferences.




2. From the Preferences menu, select Cookies.



3. Make sure Enable all cookies is selected. Click OK.



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Internet Explorer 4.x

1. From the View menu, click
Internet Options.



2. Click the Advanced tab.

3. From Security, click to Always accept cookies.

4. Click OK.



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Internet Explorer 5.x

1. In Internet Explorer, from the Tools menu, click Internet Options.



2. Then click the Security tab. Click the Custom Level button.




3. From the Security Settings, find the Cookies settings, click Enable.

4. Click OK to approve this change and OK again to leave the Internet Options area.



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Internet Explorer 6.x

1. In Internet Explorer, click
Internet Options on the Tools menu.



2. Click the Privacy tab and position the slider to Medium.

3. Click OK.





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AOL 8.0 & Later

  1. From the AOL Toolbar, select Settings.
  2. Select Preferences
  3. Select Internet Properties (WWW)
  4. Select the Privacy tab
  5. Select Advanced
  6. Deselect override automatic cookie handling button
  7. Click OK to exit.

AOL 7.0 with IE 6.x

  1. From the AOL Toolbar, select Settings.
  2. Select Preferences
  3. Select Internet Properties (WWW)
  4. Select the Privacy tab
  5. Select Advanced
  6. Deselect override automatic cookie handling button
  7. Click OK to exit.

AOL 7.0 with IE 5.5

  1. From the AOL Toolbar, select Settings.
  2. Select Preferences
  3. Select Internet Properties (WWW)
  4. Select the Security tab
  5. Select the Custom Level tab
  6. Under "Allow Cookies that are stored on your computer" click "Enable"
  7. Under "Allow per-session cookies (not stored)" click "Enable"
  8. Select OK, Yes you want to save the settings

AOL 6.0

  1. From the AOL Toolbar, select Settings
  2. Select Preferences
  3. Select Internet Properties (WWW)
  4. Select the Security tab
  5. Select the Custom Level tab
  6. Under "Allow Cookies that are stored on your computer" click "Enable"
  7. Under "Allow per-session cookies (not stored)" click "Enable"
  8. Select OK, Yes you want to save the settings

AOL 5.0

  1. Go to My AOL
  2. Pick WWW
  3. Click the Security tab
  4. Go to Custom Level
  5. Scroll down to find Cookie
  6. Click "Enable"
  7. Click OK

AOL 4.0

  1. Click on Preferences
  2. Select on the WWW button
  3. Click on the Advanced tab
  4. Select the "Accept all cookies" checkbox


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